(2019)
(2019)
(2019)
(2019)
(2019)
(2019)
(2019)
(2019)
(2019)
(2018)
(2018)
(2018)
(2018)
(2018)
(2018)
(2018)
(2018)
(2018)
(2018)
(2017)
(2017)
(2017)
(2017)
(2017)
(2017)
(2017)
(2017)
(2017)
(2017)
(2016)
(2016)
Special Issue - (2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2016)
(2015)
(2015)
Special Issue - (2015)
(2015)
(2015)
(2015)
(2012)
(2012)
(2012)
Special Issue - (2012)
pp. 455-468 | Article Number: ijese.2019.038
Published Online: September 28, 2019
Abstract
This article is retracted by request and approval of all authors with the following retraction notice:
Cunha, M., Magano, J. and Alisigwe, S. (2019). Retraction Notice: The Consumer Interpretation of Social Networks Publications: A Case Study about Luxury Fashion Brands in Portugal. International Journal of Environmental and Science Education, 14(9), pp. 591-591. http://www.ijese.net/makale/2149
Therefore, PDF version of this article is removed from the website.
Today luxury is everywhere. Everybody wants his products to be luxury. The concept of luxury is attractive and fashionable.
In the current digital communication landscape, social networks represent an important brand communication channel. The general objective of this research is to understand consumer interpretation owing to the publications of luxury fashion brands in social networks.
Specifically analyzed were the dimensions of information, word of mouth, trends, personalization, interactivity, brand value and purchase intention. Starting with the use of the quantitative method, a questionnaire survey was conducted, and the instrument was created based on the model of Yadav and Rahman (2017).
It was found that Portuguese consumers consider that luxury fashion brands make publications on social networks that contain useful information, spreading trends, responding to consumers’ needs and interacting with them. As a result, consumers value these brands and manifest intention in purchasing them.
Keywords: social networks, luxury fashion brands, attitudes, consumers
References
Ahuja, M., Ahuja, B., Gupta, P., & Raman, P. (2003). An empirical investigation of online consumer purchasing behavior. Communications of the ACM, 46(12), 145-151. https://doi.org/10.1145/953460.953494
Alam, S. S., & Yasin, N. M. (2010). An investigation into the antecedents of customer satisfaction of online shopping. Journal of Marketing Development and Competitiveness, 5(1), 71-80.
Andreassen, W., & Streukens, S. (2009). Service innovation and electronic word-of-mouth: Is it worth listening to? Journal of Service Theory and Practice, 19(3), 249-265. https://doi.org/10.1108/09604520910955294
Ashley & Tuten. (2009). Creative Strategies in Social Media Marketing: An Exploratory Study of Branded Social Content and Consumer Engagement. Psychology and Marketing, 32(1), 15–27. https://doi.org/10.1002/mar.20761
Ashley & Tuten. (2015). Customer engagement strategies in Social Media: The case of Malaysian Automotive Industry. Conference: Asia International conference on Future of Marketing and Management.
Bednarz, M., & Ponder N. (2010). Perceptions of retail convenience for in‐store and online shoppers. Marketing Management Journal, 20(1), 49-65.
Bhat & Shah. (2014). Social Networking and the Family Business Performance: A Conceptual Consideration. Journal of Entrepreneurship, Management and Innovation.
Campos, A. Q., et al. (2013). O mito como incremento do produto na gestão da marca de moda: Estudo de imagens gráfico publicitárias das marcas Lança Perfume e Morena Rosa. Florianópolis, SC. (Dissertação de Mestrado) - Universidade Federal de Santa Catarina, 171.
Chevalier, G., & Mazzalovo, N. (2008). Luxury Brand Management. A World of Privilege. John Wiley & Sons (Asia). Pte. Ltd. p. 14.
Christodoulides, G., & de Chernatony, L. (2009). Consumer-based brand equity conceptualization and measurement: A literature review. International Journal of Research in Marketing, 52(1), 43-66. https://doi.org/10.2501/S1470785310201053
Cunha, G., Cunha, J., & Monte, W. (2015). As mídias sociais e as empresas de moda. In PMKT – Revista Brasileira de Pesquisas de Marketing, Opinião e Mídia, São Paulo, 16, 28-45.
Cunha, M. (2014). Contextos, hábitos e motivações dos consumidores portugueses de produtos de moda e vestuário. Porto (Masters dissertation) - Universidade Fernando Pessoa.
Cunha, M., & Valente, P. (2019). Uso das Redes Sociais em Contexto Laboral. Percursos & Ideias. Revista científca do ISCET, 9(2a), 85-99.
Enginkaya, E., & Yılmaz, H. (2014). What Drives Consumers to Interact with Brands through Social Media? A Motivation Scale Development Study. Procedia - Social and Behavioral Sciences, 148, 219–226. https://doi.org/10.1016/j.sbspro.2014.07.037
Erner, G. (2005). Vítimas da moda? Como a criamos? Porque a seguimos? São Paulo. Editora SENAC.
Ferrari, P. C. (2017). A influência do meio digital na indústria da moda. Retrieved from www.infobranding.com.br/meiodigital-e-a-moda/
Gabriel, M. (2010). Marketing na era digital: Conceitos, plataformas e estratégias. São Paulo: Novatec.
Garcia & Miranda. (2014). Marketing del turismo cultural. Esics Editorial.
Goldsmith & Horowitz. (2006). Measuring motivations for online opinion seeking. Journal of interactive advertising, 31(1), 76-82.
Hernández. (2009). Information Communication Technologies and City Marketing: Digital. IGI Global
Huizingh & Hoekstra. (2003). Why do consumers like websites? Journal of Targeting, Measurement and Analysis for Marketing. Ma, 11(4), 350–361. https://doi.org/10.1057/palgrave.jt.5740090
Kapferer & Bastien. (2009). The specificity of luxury management: Turning marketing upside down. Journal of Brand Management, 16(5–6), 311–322. https://doi.org/10.1057/bm.2008.51
Keller, K. L. (2009). Gestão estratégica de marcas. São Paulo: Pearson Education do Brasil.
Keller, K. L., & Machado, M. (2006). Gestão estratégica de marcas. São Paulo: Pearson Prentice Hall.
Knowles. (2008). Marketing Masterclass Product differentiation for Competitive Advantage. Addendum.
Kotler & Keller. (2009). Marketing Management (13th Ed.). Pearson.
Lapolli, J., Silva, G. S., & Santo, R. G. E. (2009). O Processo de Seleção em organizações empreendedoras. In: E. M. Lapolli, & A. M. B. Franzoni (coord.). Gestão de Pessoas em Organizações Empreendedoras. Florianópolis: Pandion, 1, pp. 91–111
Laroche, Habibi, & Richard. (2013). To be or not to be in social media: How brand loyalty is affected by social media? International Journal of Information Management, 33(1), 76-82. https://doi.org/10.1016/j.ijinfomgt.2012.07.003
Lee C. H., Eze U. C., & Ndubisi N. O. (2011). Analyzing key determinants of online repurchase intentions. Asia Pacific Journal of Marketing and Logistics, 23(2), 200-221. https://doi.org/10.1108/13555851111120498
Lee, et al. (2008). Opinion mining and sentiment analysis. Foundations and Trends® in Information.
Lopes & Melão. (2013). Quality Management and Excellence in the third sector: examining European Quality in Social Services (EQUASS) in non-profit social services. Total Quality Management & Business Excellence, 28(7-8), 840-857. https://doi.org/10.1080/14783363.2015.1132160
Lu, J. (2014). Are Personal Innovativeness and Social Influence Critical to Continue with Mobile Commerce? Internet Research, 24(2). https://doi.org/10.1108/IntR-05-2012-0100
Maia, F., & Costa, C. (2015). Apesar das dificuldades econômicas, mercado de luxo cresce na cidade. Retrieved from http://www.correiobraziliense.com.br/app/noticia/cidades/2015/06/07/interna_cidadesdf,485747/apesar-das-dificuldades-economicas-mercado-de-luxo-cresce-na-cidade.shtml
Martins, Ikeda, & Crescitelli, 2016). Completar Dados.
Miranda, A. P. (2008). Consumo de moda: A relação pessoa-objeto. Barueri, Estação das Letras e Cores, pp.128.
Okonkwo. (2005). Brand Management and Marketing of Luxury Goods. Anchor Academic Publishing
Okonkwo. (2010). Luxury online: Styles, systems, strategies. Palmgrave Mcmillan. https://doi.org/10.1057/9780230248335
Pan & Fesenmaier. (2006). Online Information Search: Vacation Planning Process. Annals of Tourism Research, 33(3), 809-832. https://doi.org/10.1016/j.annals.2006.03.006
Pereira, A. (2006). Guia prático de utilização do SPSS – Análise de dados para as ciências sociais e psicologia (6th Ed.). Lisboa: Edições Sílabo.
Pereira, L. P., & Schneider, T. (2017). A influência da comunicação das marcas de moda de luxo nas redes sociais no valor percebido pelo consumidor. dObra[s] – Revista da Associação Brasileira de Estudos de Pesquisas em Moda. https://doi.org/10.26563/dobras.v10i22.637
Pilík, M. (2013). Selected factors influencing customers’ behaviour in e‐commerce on B2 C markets in the Czech Republic. In International Conference on Information Management and Evaluation. Academic Conferences International Limited (p. 121).
Pinto A. P., Iwata N. (2013). As novas tecnologias e a transmutação da realidade virtual no espaço físico: As marcas de luxo em direção a matrix. Proceedings of World Congress on Communication and Arts, pp. 89-91.
Prahalad, & Ramaswany. (2004). Co-creations experiences: The next practice in value creation. Journal of interactive Marketing, 6-20. https://doi.org/10.1002/dir.20015
Quivy, & Campenhoudt. (2008). Manual de Investigação em Ciências Sociais. Gradiva.
Raposo, M. (2016). Torna-te um guru das redes sociais. Manuscrito Editora.
Rawat, & Divekar. (2014). Developing a Social Media Presence Strategy for an E-commerce Business. Procedia Economics and Finance, 11, 626-634. https://doi.org/10.1016/S2212-5671(14)00228-7
Reinach, S. S. (2005). China and Italy: Fast fashion versus prêt-a-porter. Towards a New culture in fashion. In Fashion Theory. The Journal of Dress, Body & Culture. Oxford: Berg Publishers.
Sá, R. R. L. G., & Marcondes, R. C. (2010). O ponto de vendas de produtos de luxo da moda de vestuário feminino no Brasil. Cadernos Ebape, 8(3), 514–534. https://doi.org/10.1590/S1679-39512010000300009
Schlosser. (2006). Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions. Journal of Marketing, 70(2), 133-148. https://doi.org/10.1509/jmkg.70.2.133
Spears, N., & Singh, S. N. (2004). Measuring attitude toward the brand and purchase intentions. Journal of Current Issues and Research in Advertising, 26(2), 53-66.
Swarbrooke, & Horner. (2007). Consumer Behaviour in Tourism. Butterworth-Heinemann. https://doi.org/10.1016/B978-0-7506-6735-7.50020-8
Teng, et al. (2017). Flood inundation modelling: A review of methods, recent advances and uncertainty analysis. Environmental Modelling and Software, 6(7). https://doi.org/10.1016/j.envsoft.2017.01.006
Torres, C. (2009). A bíblia do marketing digital: Tudo o que você queria saber sobre marketing e publicidade na internet e não tinha a quem perguntar. São Paulo: Novatec Editora.
Treiblmaier, & Pinterits. (2010) Using Log-Linear Models to Analyze the Use of Hedonic Information Technologies on Corporate Websites. Conference: Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, AMCIS 2010, Lima, Peru, August 12-15.
Tynan, C., McKechnie, S., & Chhuon, C. (2010). Co-creating value for luxury brands. Journal of Business Research, 63(11), 1156-1163. https://doi.org/10.1016/j.jbusres.2009.10.012
Varadarajan, R., & Yadav, S. (2002). Marketing strategy and the Internet: an organizing framework. Journal of the Academy of Marketing Science, 30(4), 296-312. https://doi.org/10.1177/009207002236907
Weinberg, T. (2010). As novas regras da comunidade: Marketing na mídia social. Rio de Janeiro: Editora Alta Books.
Wiedmann. (2009). Value‐based segmentation of luxury consumption behavior. Psychology and Marketing. Special Issue: Scholarly Works from the GMC, 26(7). https://doi.org/10.1002/mar.20292
Wimmer, R. D., & Dominik, J. R. (1996). La investigación científica de los medios de comunicación. Una Introducción a sus métodos. Barcelona: Bosch.
Wood, l. (2000). Brands and brand equity: definition and management. Management Decision, 38(9), 662-669. https://doi.org/10.1108/00251740010379100
Yadav, M., & Rahman, Z. (2017). Measuring consumer perception of social media marketing activities in e-commerce industry: Scale development & validation. Telematics and Informatics, 34(7), 1294-1307. https://doi.org/10.1016/j.tele.2017.06.001