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pp. 257-263 | Article Number: ijese.2018.022
Published Online: June 10, 2018
Abstract
The purpose of current study is to investigate the structural pattern of the impact of comprehensive quality management on job performance of the staff at teacher training universities. A descriptive-correlational research method was used for the purposes of the study. The statistical population consisted all the staff of teacher training universities in 32 provinces of the country including 2553 individuals. The sample size was estimated 335 individuals based on Morgan’s table. A random cluster method was used for sampling. Total Quality Management Questionnaire, developed by US Federal Quality Institute, and Pearson job performance questionnaire (2000) were used to collect related data. The results showed that the two questionnaires used in this study are highly reliable. Therefore, the positive and significant impact of comprehensive quality management on job performance was confirmed.
Keywords: total quality management, job performance, teacher training university
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